**Remote / Work From Home USA/CANADA Only**
We are looking for a friendly, reliable, and customer-focused Customer Support Representative to join our remote team. You will assist customers with questions, resolve issues, provide accurate information, and make sure every customer has a positive experience.
* Respond to customer questions through email, chat, and phone.
* Resolve customer issues quickly and professionally.
* Provide accurate information about products and services.
* Follow up with customers when necessary.
* Document customer interactions and update account information.
* Escalate complex issues to the appropriate team.
* Maintain a professional and helpful attitude while working remotely.
* Good written and verbal communication skills.
* Basic computer and internet skills.
* Ability to work independently from home.
* Strong problem-solving and organizational skills.
* Reliable internet connection and a suitable workspace.
* Previous customer service experience is a plus, but training may be provided for qualified candidates.
* Full-time, Monday–Friday.
* Flexible remote schedule depending on team requirements.
* Competitive hourly pay/salary.
* Remote work from the comfort of your home.
* Training and onboarding provided.
* Opportunities for professional growth.
* Supportive remote team environment.
Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success...
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