Server Job at Loews Philadelphia Hotel: Bank & Bourbon, Philadelphia, PA

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  • Loews Philadelphia Hotel: Bank & Bourbon
  • Philadelphia, PA

Job Description

**This role will primarily be to support our AM shift (6/7 am to 2/3 pm)**

What We’re Looking For
The Restaurant Server provides exceptional table service by delivering food and beverages, anticipating guest needs, and creating a warm and memorable dining experience. This role contributes directly to the restaurant’s atmosphere, guest satisfaction, and overall success.

Who You Are

  • Service-focused professional with strong communication skills

  • Confident in menu knowledge and offering thoughtful recommendations

  • Detail-oriented and organized during busy service periods

  • Personable, warm, and committed to elevating the guest experience

  • Collaborative teammate with a positive, solutions-focused mindset

  • Veterans and military spouses are encouraged to apply.

What You Will Do

  • Greet guests promptly and present menus with confidence

  • Take accurate food and beverage orders, including dietary preferences

  • Serve food and beverages efficiently while ensuring quality and presentation

  • Check back with guests to ensure satisfaction throughout their visit

  • Process payments accurately using POS systems

  • Maintain thorough menu knowledge to offer recommendations

  • Communicate guest needs or special requests to the kitchen or bar

  • Keep tables and surrounding areas clean, tidy, and stocked

  • Assist with opening, closing, and restocking duties

  • Support team members to ensure timely and coordinated service

  • Address guest concerns professionally and escalate when needed

  • Regular attendance in conformance with standards

  • May be required to work varying schedules to reflect business needs

  • Required to attend all mandatory training sessions and meetings

  • Perform other duties as assigned

Your Qualifications Include:

Required:

  • Previous restaurant or hospitality experience

  • Strong guest service and communication skills

  • Ability to stand, bend, and lift up to 40–50 pounds as needed

Preferred:

  • Experience with POS systems

  • High School Diploma or equivalent

Job Tags

Shift work

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